Project Description
Reality Port is a VR Experience Controller platform allowing a system manager to deploy, browse, run, and manage experiences for multitudes of headsets within a single organization. It is a business-to-business SaaS product ideal for organizations with significant VR system needs for education and training.
Because this product manages headset content, monitors headset status information, records testing, and content completion data, it functions as a VR learning management system. Three distinct applications have been developed as part of the Reality Port ecosystem; the Launcher, Learning Management module, and Self Service Check-in application. Currently, Reality Port is in use in the following business segments: corporate training, entertainment management, experiential marketing at trade shows, and educational programming for nonprofit organizations.
My Contributions as Product Manager
- Worked with clients to clearly define VR management needs and with the development team to implement solutions.
- Assisted UI design.
- Worked in concert with the development team to consolidate and distill product core functionality.
- Produced market research and competitive analysis documentation.
- Product demonstrations.
- Managed usability testing.
The Process
This product is a result not of a single product development cycle nor a single problem solution but from multiple years of developing content and software solving a multitude of individualized problems for ourselves and clients. We aggregated similar issues and devised an operating system that we build our VR content on top of. We also provide an SDK for our SaaS clients to integrate their proprietary content.
Unlike my earlier production experience, which was quick and very clearly defined, this process has been more about managing an ever-changing landscape of stakeholders and features. The crafting of this product has engaged my problem-solving skills in an entirely different manner. Listening to my clients' needs, digging into the root desire for a VR solution, then asking penetrating questions allows me to discover challenges and propose solutions that were not apparent from a first look.